1. Information to the user
Who is responsible for the processing of your personal data?
CS Apartments Sa Pedrera SLHe is responsible for the processing of the user's personal data and informs him that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).
Why do we process your personal data?
to maintain a business relationship with the user. The operations planned to carry out the treatment are:
Remission of commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the person in charge and will be related to their products and services, or their collaborators or suppliers, with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.
Conduct market studies and statistical analysis.
Process orders, requests, respond to inquiries or any type of request that is made by the user through any of the contact forms that are made available to them on the responsible website.
Send the newsletter online, about news, offers and promotions in our activity.
Why can we process your personal data?
Because the treatment is legitimized by Article 6 of the GDPR as follows:
With the consent of the user: Submission of commercial communications and the newsletter.
For the legitimate interest of the person in charge: carry out market studies, statistical analysis, etc. and process orders, applications, etc. at the request of the user.
How long will we save your personal data?
They will be kept for no longer than necessary to maintain the end of the treatment or there are legal requirements that rule their custody and when it is no longer necessary for it, they will be suppressed with adequate security measures to guarantee the anonymization of the data or its total destruction.
Who do we provide your personal data to?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with which the person in charge has signed the confidentiality contracts and the processor of the treatment required by current privacy regulations.
What are your rights?
The rights that assist the user are:
Right to withdraw consent at any time.
Right of access, rectification, portability and deletion of your data, and of limitation or opposition to its treatment.
Right to file a claim with the Control Authority (www.aepd.es) if you consider that the treatment does not conform to current regulations.
right to dismissal
Attention to: Name: CS Punta Rasa SLU NIF: B56543705 Address: Hotel Cala Saona, Cala Saona , 07860 Formentera (Illes Balears) Population: Formentera Telephone: ...................................... E-mail:info@puntarasa.comDetails of the good/performance to be withdrawn: Contract number/order/invoice: date Contract/Order/Bill: Date of receipt of the product/service: Product description/service: Consumer/user data: Name: Address: Population: * Telephone: * E-mail: (* Non-mandatory data) Right of withdrawal: You may exercise the right of withdrawal within the 14-day period established by law from the day following the date of a service contract or the day of receipt of a product. In accordance with article 102 and following of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, I inform you that I withdraw from the sales contract of the good/performance described above within the established term, so I would appreciate it if you contact me through the contact information provided, to notify me that this request has been proceeded.
Application date:
Consumer/User Signature:
Information on claim sheets in the General Conditions of Contracting
Professionals or companies of distance sales, such as, among others, e-commerce, who lack establishments or premises open to the public, but who operate within certain autonomous communities, must have claims sheets and are obliged to inform consumers of their existence and the form of access them. Although we recommend consulting the provisions of each Autonomous Community in this regard, the following link on the website of the Ministry of Consumption can consult the legislation on claim sheets by Autonomous Communities:www.consumo.gob.es/es/consumo/claims-sheets
For this reason, we recommend that e-commerce whose owners carry out their activity in one of these Autonomous Communities that require reporting on the existence of users or consumers of claims sheets available, include this information in section 4 of Claims of the General Conditions of Contracting, an example of how to fulfill this obligation could be the following wording:
". Claims
CS Apartamentos Sa Pedrera SL informs that it has claims forms available to users who request it, they can access them by requesting them to any of the contact details indicated below; Even if it is not through a claim sheet, any claim that the user considers appropriate to carry out will be attended as soon as possible, in any of the following contact information of CS Apartamentos Sa Pedrera SL:
Postcard: CS Apartamentos Sa Pedrera SL Hotel Cala Saona, Cala Saona, - 07860 Formentera (Illes Balears) Spain Phone: 971 322 030 E-mail:carmencf@hotelcalasaona.com"
Contact details to exercise your rights:
CS APARTMENTS SA PEDRERA SL. Cala Saona V Cap Barba nº 1713, - 07860 Formentera (Illes Balears). e-mail: cgarcia@sapedrerasuites.com
2. Mandatory or optional nature of the information provided by the user
Users, by checking the corresponding boxes and the entry of data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly accept freely and unequivocally, that their data is necessary to attend to their Request, by the provider, being voluntary the inclusion of data in the remaining fields. The user guarantees that the personal data provided to the person in charge is true and is responsible for communicating any modification of them.
The person in charge informs that all the data requested through the website is mandatory, since they are necessary for the provision of an optimal service to the user. In the event that all the data is not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.
3. Security measures
That in accordance with the provisions of current regulations on the protection of personal data, the person in charge is complying with all the provisions of the GDPR and LOPDGDD regulations for the treatment of personal data of his responsibility, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.
The person in charge guarantees that he has implemented appropriate technical and organizational policies to implement the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of users and has communicated the appropriate information so that they can exercise them.
For more information on privacy guarantees, you can contact the person in charge through CS Apartamentos Sa Pedrera SL. Cala Saona V Cap Barba nº 1713, - 07860 Formentera (Illes Balears). e-mail: cgarcia@sapedrerasuites.com
